1. Introduction
Pickhome respects privacy and is dedicated to safeguarding personal data. This policy outlines information collection and usage practices when accessing the website, mobile applications, or related services.
By using the services, you consent to information collection per this policy. Disagreement means you should not use the services.
2. Information We Collect
a. Personal Information
- Full name, email address, phone number, and postal address
- Government-issued identification (when required for transactions)
- Property preferences, budget, and investment requirements
- Communication records and correspondence with the team
b. Non-Personal Information
- Browser type, IP address, device information, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
The collected information serves these purposes:
- Providing, maintaining, and improving services
- Processing inquiries and connecting users with property options
- Communicating updates, offers, and service-related information
- Complying with legal obligations and regulatory requirements
- Detecting, preventing, and addressing fraud or security issues
- Analyzing usage patterns and enhancing user experience
4. Sharing of Information
Personal information is not sold or rented. Information may be shared with:
- Trusted Partners: Builders, developers, legal advisors, and financial institutions necessary to fulfill requests.
- Service Providers: Third-party vendors assisting in operations (hosting, analytics).
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: During mergers, acquisitions, or asset sales.
5. Cookies and Tracking Technologies
Cookies and similar technologies enhance browsing, analyze traffic, and personalize content. Users may disable cookies through browser settings, though this may affect certain feature functionality.
6. Data Security
Appropriate technical and organizational measures protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission method is completely secure, and absolute security cannot be guaranteed.
7. Data Retention
Personal data is retained only as long as necessary to fulfill policy purposes, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Subject to applicable law, individuals have the right to:
- Access, update, or delete personal information
- Withdraw consent to processing at any time
- Object to or restrict certain types of processing
- Request data portability
- Lodge a complaint with a data protection authority
9. Third-Party Links
The website may contain links to third-party websites. The organization is not responsible for their privacy practices or content. Users should review their privacy policies before providing information.
10. Children's Privacy
Services are not directed to individuals under 18. Personal information from children is not knowingly collected. If inadvertently collected, it will be promptly deleted.
11. Changes to This Privacy Policy
The privacy policy may be updated periodically. Changes will be posted with a revised "Last updated" date. Continued service use after changes constitutes acceptance of new terms.